Government Programs Outreach Coordinator

Now hiring Government Programs Outreach Coordinator

 

Assists with all aspects of planning, preparation, and execution of acquisition, retention, and outreach events. Regularly interacts with and assists customers at Presbyterian community events; provides backup support for service- and business-recovery outbound call campaigns. Maintains inventory of materials and collateral for acquisition, retention, and special events. Prepares compliant print materials and collateral. Responsible for accurate and timely data entry for departmental analytical reporting

 

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

 

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

 

• Why Join Us:
• Full Time - Exempt: No
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

• High School Diploma (G.E.D.) and a minimum of two years experience required in event coordination, inventory management, and providing direct support to a team in a fast-paced environment.
• Ability to communicate effectively; strong customer service skills required. Bilingual a plus. Must be flexible and have strong organizational skills and be able to prioritize and manage a high-volume workload.
• Ability to multitask and to function effectively in a high-stress environment.
• Ability to make decisions that are varied but are usually confined to situations which are similar.
• Proficient in MS Word, Excel, and database programs with ability to create, sort and maintain reports.
• Must provide own transportation.
• Must have a New Mexico driver s license and maintain a good driving record.
• Ability to lift 35-70 pounds regularly.

• Responsible for pre-event preparation of materials and collateral; ensures that materials provided are compliant with all CMS, OSI, and HSD regulations and work unit expectations. Responsible for maintaining inventory of prospect and member materials, and event collateral.
• Effectively interacts and engages customers at Presbyterian outreach events contributing to an Excellent Member Experience that results in enhanced member loyalty and retention.
• Works closely with team to identify and schedule appropriate facilities for events; assists with event set-up, breakdown, and transportation of event supplies. Assists with preparation of member advisory board meetings and special events.
• Provides backup support for service- and business-recovery initiatives; contacts members to increase participation at education and special events.
• Documents activities in appropriate applications using Facets, Access, MS Word, Excel, or similar databases as appropriate.
• Other duties as assigned.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness 
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift card and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian? 
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services 
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity 
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

 

USD $23.99/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.