Now hiring Patient Registrar III
The Registration Services Associate III acts as the Experience Ambassador and directs the exceptional experience for patients, families and visitors in Presbyterian Medical Group Clinics. The exceptional experience begins in the lobby which is the domain of the Ambassador.The Ambassador assists, mentors, and encourages use of Kiosk technology for patient registration functionality.Accuracy of data capture to reduce denials is paramount.Secure financial payment at time of service including co-insurance, copayments, residual balances, self-pay and deductible monies due.Illustrate insurance contract requirement knowledge and use of tools to respond to provider network questionsThe Ambassador welcomes patients and visitors by facilitating registration, wayfinding, and concierge customer service.The Ambassador responds to all walk in inquiries; et.al; form or prescription pick-up, information regarding scope of practice, acquiring a PCP at the location, scheduling inquiries, release of information HIM requests, and message management as examples.
How you belong matters here.
We value our employees' differences and find strength in the diversity of our team and community.
At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us:
Full Time - Exempt: No
Job is based:Kaseman Hospital
Work hours: Varied Days and Hours
Benefits: We offer a wide range of benefits including medical, wellness programs, vision and dental, paid time off, retirement and more.
High school or equivalent
Experience:
Abilities:
Professional Requirements:
Customer Service and Caring Practices:
Encounter Components:
Financial Accountabilities:
Message Management:
Medical Record Components:
Patient Relations:
Patient Safety:
Quality Improvement:
We offer more than the standard benefits!
For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services:
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.