Technical Writer/Copywriting Specialist-Performance Improvement

Now hiring a Technical Writer/Copywriting Specialist-Performance Improvement

• This position manages the copywriting process for the development and distribution of customer, employee and key stakeholder materials in many styles and media, including electronic.
• Serves as a key member of the production team and is responsible for ensuring accurate and timely production of copy.
• This position requires expert writing, editing and proofreading skills and organizational skills.
• Accountable for the accuracy and quality of outputs. Responsible for research, audience analysis and compliance with regulatory requirements for copy and materials.
• Serves as a liaison with clients, when needed.
• Presents ideas to colleagues and/or clients.
• Collaborates with graphic designer.
• Explores innovation and automation in the development and copy and implements best practice methods

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Job is Remote.  Applicants must reside in the state of NM
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

• Bachelors Degree in Journalism, Communications, or Business with Marketing emphasis.
• Three to five years experience in communications. Healthcare communications experience preferred 
• Adept with computer software and tools.
• Expert writing, editing and proofreading skills.

• Accountable for the accuracy and quality of outputs. Ensures copy is factually correct. Utilizes processes for proofreading and checking of spelling and grammar.
• Works effectively in production teams, contributing to creative ideas and concepts. Explores different ideas and concepts for both the visual and verbal elements in collaboration with the creative team.
• Produces copy for many different media and styles, including: digital/electronic media, promotional materials, newsletters, articles, and letters. Writes body copy, headlines, themes, slogans, catch-phrases, captions, product names and other copy to create effective communications.
• Takes information from briefings and writes and edits clear, concise, persuasive (when needed), original copy for customer, employee and key stakeholder materials. Varies tone and language and messages based on medium, target audience and product.
• Writes copy to capture the target audience's attention and promote products and services with the right tonality. Understands requirements of the copy objective and produces core messages that drive all copy outputs. Determines best method to present information.
• Works to gain an understanding of the clients products/services, target audience and their competitors activities. Researches technical properties of the products/services when needed.
• Produces copy that is appropriate for the audience and meets standards for required reading levels as well as regulatory requirements. Can adapt and refresh information to be presented to different audiences.
• Serves as a liaison with clients, when needed, to interpret their briefs. Presents ideas to colleagues and/or clients. Collaborates with graphic designer.
• Preparing drafts of different initial options. Drafts may either be rejected or developed into workable concepts. Amends revises or redevelops copy in response to feedback as necessary and submits for approval by supervisor or client.
• Performs other functions as required.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

USD $36.48/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.