Supervisor Clerical Operations

Now hiring a Supervisor Clerical Operations!

Schedules, assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Job is based at Presbyterian Cedar Multispecialty
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

Minimum of three to five years progressive experience in a relevant work environment. Supervisor experience is preferred.

Education Essential:
High School Diploma or GED

 

Minimum of three to five years progressive experience in a relevant work environment. Supervisor experience is preferred.

 

 

• Ensures accuracy of registration to ensure accurate Medical Records generation. Ensures predicable high quality front office patient experience in assigned clinics. Ensures excellence in customer service approach by all clerical staff. Ensures adequate staffing at assigned clinics. Interviews and hires clerical staff support in assigned clinic locations. Prepares work schedules, assigns personnel, evaluates work performance and imitates/makes recommendations for personnel actions.
• Functions as liaison between physicians and clerical staff.
• Ensures registration accuracy at 95% or greater. Follows financial guidelines for maintaining optimal budgetary compliance.
• Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team.
• Participate in personal and team development of clerical employees. Works with Mgr Clerical, Ops and Patient Financial
• Services to care denials. Ensures standard work process for all front office staff. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Adheres to JCAHO and ACR guidelines. Accountable for daily business processes and communication.
• Responsible for data gathering for operational analysis of site. Oversees compliance with policies and regulatory requirements. Coordinates CQI initiatives. Work with Clinic Manager to oversee daily activities of the clerical staff to optimize productivity and census manages with appropriate.
• Perform other duties as assigned.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

#PHS123

USD $34.27

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.