Summary:
* Schedules, assigns and supervises the work of the clerical PMG staff. Acts as a resource person to other supervisors in the department
Type of Opportunity: Full Time
FTE: 1.000000
Exempt: Yes
Work Schedule: Days
Other information:
* High school (G.E.D.). Minimum of three to five years experience in a supervisory position preferably in health related environment.
* Nonessential:
* SKILL-Critical thinking and attention to detail.
* SKILL-Ability to effectively interact with customers to understand their needs and explain data
* SKILL-Microsoft Office
* Organizational Skills
* SKILL-Ability to deal with all levels of staff and management within the organization, board members, as well as the public, under highly stressful conditions.
* SKILL-Demonstrated ability to communicate effectively in person and via telephone with members,
employer groups, brokers, physicians, and physician office staff using strong dialogue and customer
service competencies.
* SKILL-Able to work under limited supervision, self manage work time and projects, resolve issues
with minimal assistance.
* SKILL-Written communication
Education:
Essential:
* High School Diploma or GED
Responsibilities:
* Interviews and hires clerical Staff Support.
* Prepares work schedules, assigns personnel, evaluates work performance and initiates/makes recommendations for personnel actions.
* Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control
standards. Adheres to JCAHO guidelines.
* Supervises ordering of supplies as needed and follows financial guidelines for maintaining optimal budgetary compliance.
* Accountable for daily business processes and PBO communication. Responsible for data gathering for operational analysis of site. Oversees
compliance with policies and regulatory requirements. Coordinates Quality Improvement initiatives.
* Oversees daily activities of the clerical staff to optimize productivity and census manages when appropriate.
* Performs the duties of the Administrative Staff Support as needed.
* Participates in the planning processes and formatting budget preparation and ongoing monitoring as part of the team. Participate in personal and
team development of clerical employees.
* Acts as on site resource for project teams and collaborates with other members of leadership team.
* Assists front line operational function as needed.
* Attends meetings as required and participates on committees as needed.
* Functions as liaison between physicians and clerical support staff.
* Enhances professional growth and development through participation in education programs, current literature, in service meetings and workshops.
We offer more than the standard benefits!
Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!
Learn more about our employee benefits:
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.
Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.
About Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
About Our Regional Delivery System
Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico continues to grow steadily in population and features a low cost-of living.
Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.
New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.