Community Health Worker

Presbyterian is hiring a Community Health Worker to work under indirect supervision, provide patient support in the ambulatory care setting according to established standards of care in collaboration with Care Managers, Medical Providers and other members of the health care team. In addition, connecting patients to community-based programs to improve their health and general well-being through education and provision of coordination of care and services.

 

The role will support pregnant populations in an inpatient care setting, such as Mother/Baby and NICU who have been exposed prior to birth to controlled substance, illicit substance, or alcohol. The CHW staff member assigned to this workflow and targeted population will serve as fully participating members of the care team, will support patients meeting CARA criteria through coordination with managed care organizations, and through providing resources for social drivers of health (SDOH) and other health-related social needs (HRSNs).

 

We're determined to take care of those working in healthcare.

Presbyterian is dedicated to improving people's lives - the lives of our patients and the lives of our coworkers. We're a locally owned and operated, which encourages supportive leadership that empowers employees. And we provide the opportunity to grow from entry-level to the most senior positions.

Why Join Us

• Full Time - Exempt: No
• Job is based at Presbyterian Hospital
• Work hours: Varied Days and Hours
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

• High school diploma or GED equivalent
• One (1) year of experience preferred interacting with community members or in community/public health services.
• CHW Certification required as training is available.
• Must be able to speak language of the population served.

Skills

• Skill in use of computers and related software applications, including e-mail.
• Ability to communicate and set boundaries.
• Knowledge of barriers to care that may be encountered by patient.
• Knowledge of community agencies and resources.
• Skill in time management.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse community.

Working Conditions

• Comfortable working in an Emergency Department and/or clinical setting, including Behavioral Health.
• Can work in both clinical and community-based settings, including clients homes.
  
  

• Participates in presentations to clinics and hospital staff
• Seeks and completes training opportunities directly related to CHW specialty and/or CHW Core Competency training class to build their subject matter expertise
• Co-facilitates health and wellness classes, workshops and/or trainings
• Assists with orientation and mentoring of new team members
• Participants in local, regional or state community health care worker events/meetings.
• Screen patients as related to social determinants of health and link patient to community resources that will assist with those needs.
• Utilizes motivational interviewing and other techniques to engage patients and families in self-management.
• Acts as an advocate for the patient and family.
• Educates patients, families, providers, and care team to address social determinants of health.
• Build relationships with internal and external stakeholders including other CHWs and Peers with the goal of improving the health of the community.
• Continuously expands knowledge and understanding of community resources and services available.
• Facilitates patient access to community resources and utilization of these resources, including connecting to social service agencies and assisting with completion of applications.
• When applicable, initiate closed-loop referral for programs for which patient may be eligible.
• Works collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. 
• Performs other functions as required.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

USD $23.99/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.