Clinical Quality of Care Coordinator - Performance Management

Presbyterian Healthcare Services is seeking a highly motivated and experienced Clinical Quality of Care Coordinator to join our Clinical Regulatory and Quality Assurance team. This key role is responsible for ensuring regulatory compliance and promoting patient safety across our healthcare facilities. The coordinator will work closely with facility leaders and regulatory teams to support survey readiness, performance improvement, and quality assurance initiatives.

Key Responsibilities:

• Facilitate and participate in regulatory surveys in collaboration with facility leadership and the Regulatory Team.
• Support the development, implementation, and monitoring of action plans to address compliance gaps and improve patient safety outcomes.
• Participate in performance improvement teams focused on clinical quality and regulatory readiness.
• Assist in policy development and implementation to align with current regulatory standards.
• Conduct regulatory readiness rounds and review clinical processes to ensure ongoing compliance.
• Coordinate compliance efforts in partnership with facility leaders and Quality Institute teams.
• Maintain documentation and reporting related to compliance activities and outcomes.

 

We're determined to take care of those working in healthcare.

Presbyterian is dedicated to improving people's lives - the lives of our patients and the lives of our coworkers. We're locally owned and operated, which encourages supportive leadership that empowers employees. And we provide the opportunity to grow from entry-level to the most senior positions.

Why Join Us

• Full Time - Exempt: Yes
• Job is based at Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

• Current New Mexico RN License required.
• Bachelors degree required, BSN preferred.
• Three (3) to five (5) years experience in clinical nursing field required, three years quality improvement experience preferred.
• Three (3) years case management or care coordination experience preferred.
• Excellent written, oral, and . facilitation skills required. Skills in Word, Excel, and Power Point necessary.
• Demonstrates ability to work with highly sensitive and confidential information.
  
  
  

Education Essential: Bachelor Degree

Education specialization Essential: Nursing

Credentials Essential: Registered Nurse-NM

 

• Coordinates tracking and trending of data for QOC, reporting to appropriate internal committees and bodies as well as external agencies.
• Collaborates closely with internal stakeholders.
• Develops and refines processes, policies and procedures, and desktop tools.
• Advises leadership in the identification of system processes that could be improved to maximize patient safety, optimize positive patient outcomes, and minimize financial loss.
• Performs other functions as required, i.e. cross-training with Critical Incidents, clinical quality projects.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to ensure the patients, members and communities we serve can achieve their best health. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

USD $42.63/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.