CISC Program Manager-Senior

Presbyterian is seeking a CISC Program Manager-Senior 

 

The CISC Program Manager will play a critical role in supporting CISC leadership and program operations. This individual will ensure seamless program operations by managing administrative functions, supporting interagency coordination, and driving transparent communication across stakeholders. This role will anticipate, develop and implement health management programs and initiatives with the guidance of leadership. This role requires exceptional attention to detail, initiative, and problem-solving skills to anticipate challenges and proactively address barriers to care delivery. Supports operational and fiscal improvements for  program needs. Meets regulatory and privacy requirements.

We're determined to take care of those working in healthcare.

Presbyterian is dedicated to improving people's lives - the lives of our patients and the lives of our coworkers. We're a locally owned and operated, which encourages supportive leadership that empowers employees. And we provide the opportunity to grow from entry-level to the most senior positions.

Why Join Us

• Full Time - Exempt: Yes
• Job is based at Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

• Masters Degree
• Three years professional experience with one year medicaid program, behavioral health systems or child welfare/foster care experience

• Bachelors degree in Business, Social Work, Healthcare Administration, or related field.
• Six years of relevant experience in lieu of bachelors degree
• Three years professional experience with one year medicaid program, behavioral health systems or child welfare/foster care experience
• Awareness enterprise operations, functions & processes MS Office Visio

• Lead the development comprehensive reports, strategic program plans, and milestone tracking to enhance performance metrics in assigned measures or programs.
• Under guidance from leadership, ,supports the development and efforts   for improving health outcomes for children in state custody.
• Creates and updates work plans, tasks, timelines, and measurements that support cross-functional workstreams, ensuring alignment between clinical, operational, and community based partners
• Prepares agendas, attends interagency and leadership meetings and producing accurate and timely minutes.
• Ensure that all written materials meet the highest standards of quality, clarity, and accuracy.
• Serves as a liaison to facilitate collaboration and promote consistent messaging.
• Conduct thorough outcomes assessments to evaluate the effectiveness and impact of programs and interventions. Utilize qualitative and quantitative methods to gather data, analyze results, and generate actionable insights.
• Facilitates collaboration throughout the health plan and external organizations, to optimize the success of CISC programt activities using input and resources from the appropriate business units.
• Manages relationships with vendors and collaborates with contracted network providers, various coalitions, community organizations, etc.
• Aligns with organization and/or department strategic plans to develop, monitor, and report program plans and milestones.
• Monitor and analyze shifts in the managed care and regulatory landscape, proactively identifying trends and challenges. Develop and implement innovative initiatives that respond effectively to these changes, ensuring that programs and interventions remain competitive and aligned with industry best practices
• Compiles and presents summaries of CISC activities in a professional format to the appropriate internal or external entities.
• Identifies & resolves issues, escalates as necessary
• Manages calendars, schedules and communications for CISC leadership.
• Performs other functions as required

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to ensure the patients, members and communities we serve can achieve their best health. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

USD $45.82/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.