Emergency Dispatcher-Security

Presbyterian is seeking an Emergency Dispatcher to receive emergency and non-emergency calls and dispatch security personnel to designated locations

• This is a Full Time position - Exempt: No
• Job is based at Presbyterian Hospital
• Work hours: Varied Days and Hours

Ideal Candidate:

General security experience preferred. Dispatcher experience preferred.

• Less than one year experience in general security, however 1 year security experience preferred.
• Must possess effective communication and written and documentation skills.
• Type accurately at a speed necessary for successful job performance
• Must be able to perform all requirements and training of a security technician.
• Must be able to demonstrate familiarization of hospital locations (PHS, KPH, RMC ) and security operations within 6 months of hire date.
  
  

Education Essential: High School Diploma or GED

• Receive emergency and non-emergency service calls from the public and staff requesting a variety of services. Evaluate and determine nature, location, and priority of emergency; dispatch security officers as necessary. Gathers necessary information over the radio, phone or in person in a timely, efficient and professional manner.
• Monitor special alarms that are connected to the communications systems; take appropriate action as needed.
• Follow established emergency procedures as assigned by department maintain communications with law enforcement and emergency agencies as needed.
• Operate several computer programs relating to dispatch and alarm systems perform data entry of dispatch information.
• Completes activity log for each shift worked, detailing activities, and accounting for complete shift or duty hours. Maintains logs of patient valuables or lost and found articles.
• Maintain and enforce established departmental/organizational policies and procedures.
• Keep supervisor informed of activities and Issues during the shift.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meeting and scheduled training.
• Gives appropriate response times to requests for service.
• Reports to work on time, properly uniformed
• Gathers necessary information (pass on) at start of shift to ensure he/she is up to date on current events to adequately perform their duties.
• Maintains a high level of confidentiality as required and reports any confidentiality breaches to proper authorities immediately or as soon as possible.
• Reports all possible complaints to supervisor or director as soon as possible and documents.
• Keeps supervisor or director informed of any changes in personal information related to work.
• Attends all mandatory meetings, classes, etc.
• Performs other related duties as assigned, requested or required.

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

USD $24.71/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.