Expert EPIC Configuration Analyst

Presbyterian is seeking an Expert EPIC Configuration Analyst – Shape the Future of Healthcare Technology

Join a mission-driven organization where innovation meets impact. Presbyterian is looking for a highly skilled Epic Configuration Analyst to lead transformative work in healthcare technology. If you're passionate about optimizing systems that directly improve patient care and operational efficiency, this is your opportunity to make a difference.

Position Overview:

This role requires deep expertise in Epic System software and a strategic mindset. You’ll collaborate closely with Epic, Subject Matter Experts (SMEs), and end users to design and tailor solutions that align with Presbyterian’s evolving needs. Your work will directly influence how care is delivered across the organization.

Key Responsibilities:

• Perform in-depth analysis of workflows, data structures, and technical challenges.
• Lead the design, build, testing, and maintenance of Epic solutions.
• Serve as a bridge between technical teams and clinical/business stakeholders.
• Continuously evaluate system performance and recommend enhancements.

Position Details:

• Exempt: Yes
• Location: Rev Hugh Cooper Admin Center
• Schedule: Day Shift

Preferred Qualifications:

Epic Ambulatory Certification required

• Bachelor's degree plus 3 years of IT or business experience. 3 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree.
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
• Modify Epic records, tables, and master files to support the application design, additions, and changes.
• Implement changes using documented procedures that are compliant with departments policies and procedures.
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.

About Presbyterian Healthcare Services
Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

USD $71.81/Hr.

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.