Summary:
The Director of Internal Communications leads the development and execution of a comprehensive internal communications strategy that connects, informs, and inspires Presbyterians 13,000+ employees and providers. This role is responsible for shaping how we communicate our mission, strategy, and culture across the organization helping every employee understand their role in advancing Presbyterians purpose and vision. The Director partners closely with executive leadership, HR, Marketing, and External Communications to ensure consistent, transparent, and compelling communication that drives engagement, alignment, and performance.
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Education/Experience Requirements:
Bachelors Degree. Minimum years of experience 8-10 years of communications
Education:
Essential:
* Bachelor Degree
* Develop and implement an enterprise-wide internal communications strategy aligned with organizational goals, leadership priorities, and cultural transformation initiatives.
* Serve as a trusted advisor to the CEO and senior leadership on internal messaging, tone, and timing especially during key organizational moments (strategy rollout, transformation updates, leadership transitions, etc.).
* Integrate communications across multiple channels email, intranet, town halls, digital signage, and video to ensure consistency and maximize reach and engagement.
* Lead development of clear, authentic messaging for internal audiences, including CEO and executive communications, system-wide updates, and leader cascades.
* Manage and refine internal communication vehicles such as PresNet, Lead Pres Update, Transformation Updates communications, and enterprise leader connects and town halls.
* Support crisis or issue-related communications in coordination with External Communications and HR.
* Partner with HR and Organizational Development to strengthen leader communications capabilities and align communications with leadership expectations/competencies and engagement priorities.
* Support programs and messaging that reinforce Presbyterians culture, mission, and values.
* Measure communication effectiveness through surveys, analytics, and feedback loops to continuously improve reach and impact.
* Lead and mentor a high-performing team responsible for internal content development, channel management, and creative storytelling.
* Stays current with trends in communications metrics and measurement. Encourages a culture of innovation within the team, identifying opportunities for process improvements and creative problem-solving.
* Manage the internal communications editorial calendar, ensuring alignment with key enterprise priorities.
* Partner with Creative Services and Digital teams to evolve the intranet, video, and other digital platforms to enhance employee experience.
Benefits
Benefits are effective day-one (for .45 FTE and above) and include:
About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.
Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.
Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.
New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.